1: We accept Alipay on Aliexpress.
2: You can pay using Visa, Mastercard, Western Union, Qiwi and Bank Transfer
3: All the payment are accepted through security payment processor ESCROW.
4: Payment must be made within 3 days after place order.
1: Woldwide Shipping.(Except some countries and APO/FPO address)
2: The orders processed timely after payment verification.
3: We only ship to confirmed order address, your order address Must Match your recipient address.
4: We send all items for free shipping by china post air mail or holland post(the shipping time need about 15-25days),you can choice DHL/FEDEX/TNT OR EMS express if you need items urgently.
5: If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Returns & Refunds:
1: If you are not satisfied when you receive your item as result of quality probem, please return it within 30 days for a replacement or money back. If this item is in your possession more than 7days,it is considered used and we will not siddue you a refund or replacement.Please contact me before you return it.
2: Defective items MUST BE reported and returned to us within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number.
1: We are not responsibility for any important duties, taxes and charges. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
2: All emails will be answered whith 1 business day. If you do not receive our reply, please kindly resent your email and we will reply to you as soon as possible.
1: We will leave POSITIVE FEEDBACK after receiving the payment.
2: We maintain high standards of excellence and strive for 100% customer satisfaction.
3: Please give us 5 STAR FEEDBACK when you receive the item, and contact us if you are not satisfied with the item, Exchange or Return both are available We will give you a satisfactory solution before leave Neutral or Negative Feedback.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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